Graphic Design Services

Every business ends up with bits and pieces that need designing and printing. We have over 20 years in graphic design experience for Canberra small businesses. So before you look elsewhere, make sure you check if it’s something we can do for you. Some of the things we could help with are:

Business cards / Posters / Infographics / Diagrams / Custom icons / Document templates / Email templates

Talk to us about your needs for your next project. We can chat over Zoom, meet you at a local Canberra cafe, or come and meet you at your office.

What graphic design services do you offer?

We keep all our design in-house. Here’s a few of the services we offer:

We want to ensure that your brand thrives on every platform so let us be your ‘ in-house’ designer. We have listed a few of the services that we could help you with below.


Business cards or stationery

Let’s make sure that your business cards or business stationery are a great representation of your business. Thoughtfully designed and on-brand – they will talk even when you’re not around.


Social media templates

We love to design for your socials, ensuring that they are beautifully presented and eye-catching for this fast-paced and visual world.


Posters and pull-up banners

Whether it’s for around the office or to support you at your next big event, we would love to work with you.


Flyers, brochures, reports, and magazines

We have a wealth of industry experience to tackle any project large or small from a flyer or newsletter, to large reports or magazines. We don’t outsource our design or typesetting so that you can be sure that you have direct access to the people who are working on your project.


Diagrams and infographics

We are visual problem-solvers and we love a challenge. Does your information need to really stand out, we are happy to work with you to ensure that your data is beautiful and meaningful… and on brand of course.


Marketing collateral

From tote bags to clothing, invitations to packaging, the sky is the limit.

Something else in mind? If what you’re looking for isn’t listed here, feel free to reach out and share what you had in mind so we can strategise together.

Website Frequently Asked Questions

We know you probably still have lots of questions, and that’s completely fine. Here are some of our most frequently asked questions. If you still have more questions, please get in touch, and we can answer it directly.

Do you only work with Canberra Clients?

We both live in Tuggeranong in Canberra, and generally find people in Canberra love working locally, but we’re also happy to work with anyone around Australia. Online video calls are great and it’s just as good as meeting in person. Get in contact and let’s get started.

How much will graphic design work cost?

Because we offer so many different graphic design services, we’ll need to quote individually for the work.

Get in touch and we can give you a clear idea of how much it will cost. 

Do you require payment upfront?

We ask for a 50% deposit upfront, which is non-refundable. This is to cover the cost of the time we spend on research and design. It means that if either of us decides the partnership is not working, you won’t need to pay anything further and we can part ways simply, however, we would retain the ownership of that branding unless you complete the process with us. 

What are your payment terms?

It’s pretty simple. We start work after you have paid the first 50% non-refundable payment. Once you have signed off on the design, we ask for the final 50% payment before we hand over the artwork.

You can also see more of our Terms and conditions here.

How long will it take to complete my project?

It depends on what kind of project we’re talking about. Most graphic design projects will take around 2 weeks, but we can give you a more accurate amount of time as a part of our pricing proposal. We are usually 4-6 weeks booked out, so unless it’s a small job for an existing client that we can squeeze in between other work, you’ll also need to keep that in mind. 

What is included in a round of revision?

When designing for you, we include rounds of revisions as a part of your quote. The idea is that initially, we will come up with what we think will work for you, but in most cases, a few things will need to be modified. You can give us feedback and we will come back to you with a revised version of the design. Each time we send you a copy of the design back to you, that is a round of revision. So to get the most out of your revisions, we recommend taking the time to look through and give us as much information about what you like and don’t like, so we can do them all in one go and you only use one round of revision for the changes.

Because this process takes time, once we have reached our quoted limit of revisions we will have to charge for each additional round of revisions after that. We will let you know how much you will be looking at paying for each additional round required.

What's the difference between a 'round of revision' and a 'design concept'?

If we have quoted to provide 2 design concepts with 3 rounds of revisions this would include two unique initial designs, after you have selected one of those designs we will then offer up to 3 revisions on that chosen design. In between each round of revisions you will have the chance to give us feedback.

If you aren’t happy with either of the initial design concepts and would like a whole new concept we will renegotiate the quote at that point.

How do we get started?

It’s easy, just fill out our contact form and let us know a bit about you and your project. We will get back to you and arrange a time to talk on the phone, video call, or meeting in person.

Kind words

“Sarah Oates and her graphic designer, Sophie Hynson, are a dynamic duo who will build you an unforgettable website and branding. They listen, are patient, and offer unparalleled support during the entire design process. If you want your site to generate leads and get customers to click and buy – hire them! I live in the US, and we communicated via zoom and google docs with no problems!”

Laura Sapelly,